Client AccessPoint

Customers can access personalized information right on the dealership website

Increase loyalty by providing each customer with personalized information right on the dealer website, automatically updated in real-time from your dealer management system (*).

The dealer's customers will be able to use the Internet to get the information they need, allowing automobile, agricultural equipment, truck, motorcycle and bus dealerships to substantially lower administrative costs.

Lower costs

• Reduce time dedicated to answering emails and phone calls
• Eliminate paper correspondence (e.g. current accounts)
• Reduce phone cost by replacing calls with automated information

 

Your customers can access the following password-protected information:

Parts

• Availability of each part
• Pricing. Set up different pricing for each customer based on sales policies.
• Authorized customers can place parts orders; these go directly into your DMS system
• Transaction history, including orders (fulfilled and pending), quotes and invoices
• The dealer can also share parts availability between multiple stores

 

Service

• Status of open repair orders
• Vehicle service history

 

Administration

• A/R status, including balance and transactions
• Upcoming due-dates
• Transaction history

Client AccessPoint integrates with Dealer Web Manager, or with your existing website.

(*) Integration available for Autologica DMS. For other dealer management systems please inquire and we will send instructions for achieving integration.