Transparent Customer Experience
The Sales Administrator is typically responsible for contacting the customer when their vehicle is ready, and creating an appointment where they record details of the accessories included with the vehicle, such as window tinting or roof rails. This information is sent to the Aftersales Department so they can prepare the necessary parts and block time for their installation.
The Delivery Appointments feature in Autologica Sky DMS also helps prevent issues such as a lack of parts and unprepared accessories.