Fixed Ops

Increase workshop productivity and efficiency

Autologica includes innovative features to provide a superior customer experience, increase workshop productivity and efficiency, and help the Service Manager accurately monitor the department.

Manages all the department’s specific processes:

Appointments, proposals, reception, repair orders, billing, warranty policies/claims and their accreditation, product improvement programs/campaigns, pre-delivery of units.
Improve the customer experience
  • Online workshop appointments
  • Appointment confirmations via WhatsApp (2024), email
  • Tablet-based reception (checklist) in the workshop or field
  • Take photos of the vehicle
  • “Vehicle ready” alert via WhatsApp (2024), email
  • Service history
  • Warranty management
  • Claims management
  • Control of open repair orders
  • Control of third-party work
  • Control of purchased and invoiced hours
  • Rework
  • Repair order progress
  • Recall campaigns
  • Parts and services sales potential
  • Service marketing
  • Optimize technician time and workshop capacity
  • Repair order in 3 steps
  • Generate multiple invoices from an OR (customer, insurance company, internal, warranties)
  • Job Clock to mark job start/end
  • Detect bottlenecks in the workshop
  • Centralized appointment schedules
  • Workforce effectiveness (daily control)
  • Project and monitor revenue and expenses for every department, in local and foreign currency
  • Monitor your monthly and annual budgets, and track progress towards goals

… now with integrated analytics

Start the day with your key performance indicators. Instantly available, with no need for cumbersome reports or intermediaries. Monthly and daily dashboards, drill down to see the details, and even create your own dashboards.

Our customers' favorite features

CRM for services

Our Tracker CRM integrates with Autologica Sky DMS to manage service opportunities and close more sales. Or integrate with third party CRMs such as Salesforce.

Service marketing

Don't miss a single service sale. Service marketing features let you capture more jobs during the entire lifecycle of each vehicle that passes through your dealership.

Control third party jobs

Attach third party invoices to the corresponding repair order, and automatically calculate the sale price. Control purchase orders sent to third parties versus the invoices you receive.

Detailed sales report

See detailed sales, cost, profit, tax and additional information in the Detailed Sales report.

Vehicle returns to workshop

The Service Manager can establish criteria for the DMS to automatically identify rework, i.e. when a vehicle returns to the workshop before the estimated time. This lets dealers improve customer service and take corrective measures by analyzing the reasons for rework: defective parts, labor errors, etc.

Repair order progress

Allows the Service Manager to see how each repair order is progressing in real time, drag and drop ROs, and quickly assign and reassign jobs in order to increase productivity and efficiency in the workshop.

Boost vehicle sales

Covers all the basic sales processes: 

Inventory, tracking of leads and opportunities, proposal, reserves, savings and financing plans, purchase requests, sales requests, collection and reconditioning of used vehicles, internal taxes.

Top features:

  • Use our CRM, or integrate with other CRMs (Salesforce, etc.)
  • Delivery appointments
  • Unique vehicle and customer across the DMS
  • Create your own contracts
  • Features for financial plans
  • Resellers
  • Direct sales
  • Manage and monitor OEM orders
  • Used vehicles, trade-ins
  • And more…

Improve workshop performance

Covers all the basic service processes: 

Appointments, proposals, vehicle reception, repair orders, billing, warranty policies/claims and their accreditation, product improvement programs/campaigns, pre-delivery of vehicles.

Top features:

  • Online appointments
  • Automated communications to clients
  • Tablet-based reception 
  • Service history
  • Controls (third-party work, open jobs, invoiced hours, and more)
  • Repair order in 3 steps
  • Service Marketing
  • Services sales potential
  • Claims management
  • Detect bottlenecks in the workshop
  • And more…

Achieve an optimal and profitable parts inventory

Covers all the basic parts processes: 

OEM orders, importation, reception, inventory management, order suggestions, pending orders with suppliers. Customer proposals, delivery, billing, pending parts to customers.

Top features:

  • Parts order suggestion methods
  • Parts reservations
  • Fill-rate
  • Parts sales potential
  • Control lost sales
  • Resellers
  • Controls for critical and sensitive processes
  • And more…

Dual currency accounting and more

Covers all the basic administrative processes: 

Invoicing, collections, cashiers, banks, payments to suppliers, accounting, reports, audit reports.

Top features:

  • Dual currency accounting and invoicing
  • Electronic invoicing
  • Automatic taxes
  • One receipt for everything
  • Importation and landed costs
  • Automatically generates accounting
  • Adjustment for inflation; exchange rate differences
  • Budget execution and control
  • And more…

Automate tasks to focus every hour on important work

Stop wasting time sending out invoices, auditing processes, and performing other routine tasks.

  • Process automations
  • Administrative alerts
  • Service alerts
  • Parts alerts
  • Sales alerts

Integrations with top industry brands and third-party apps

OEM Projects:

  • BMW
  • General Motors
  • Ford
  • Renault
  • John Deere
  • Agco
  • Toyota
  • CNH
  • And more…

Integration with apps:

  • Salesforce
  • WhatsApp
  • Pilot Solution
  • MercadoLibre
  • And more…

Ongoing training

Exclusive elearning platform for Autologica users: monthly webinars, training sessions, and a complete knowledge base.

eLearning Platform

Free and certified courses on the DMS for each role within the dealership.

Webinars

Autologica and industry experts offer training that addresses best practices for dealerships, how to best leverage the DMS, and more.

Worskhops

To learn specific features of the DMS.

One-on-one training

Specific training, in person or online, on the topics that the dealership needs.

Request a demo