Focus on rework and reduce its occurrence
With this Autologica Sky DMS feature, the Service Manager can closely monitor closed repair orders that are reopened.
With this feature in Autologica Sky DMS, the Service Manager can closely track returns to the workshop that involve reopening previously closed repair orders.
How does this feature work? If a 10,000-kilometer maintenance service is performed and the customer returns to the workshop within 15 days, the DMS alerts the Service Advisor that the vehicle has come back to the workshop.
This allows the Service Manager to evaluate each case, identify whether the issue was caused by poor work, address the root causes, capitalize on the experience, and prevent it from happening again.