Calculate Your Absorption Rate and Learn to Improve It
How was your business performance last year? Did you meet your goals? Have you already decided how to face the new year? Making a summary…
3 Parts KPIs to Focus on
When sales goals are met we often gloss over possible profit leaks caused by process failures, poor practices and operational errors. But when sales decline, we…
When and Why Should a Dealer Implement Business Intelligence?
Nowadays it is essential to have the ability, technology, and know-how to leverage 100% of the huge volume of information generated by the dealership. Business Intelligence…
Parts Department Indicators (Part 2)
In this article we will analyze an indicator that shows the dealership’s performance in the Parts Department based on customer demand. The Fill Rate compares the…
Use Business Intelligence to Sell More Parts
A simple way to know if we are growing is to look at the increase in revenue from one month to the next. But if we want…
8 Vital KPIs for the Service Department (Part 1)
To understand the importance of KPIs (key performance indicators), it is useful to think about the journey of a ship: the captain must have the essential…